Contents

 
Expand MonTel Web Topics
Collapse FAQ: Frequently Asked Questions
   Collapse Trouble shooting
      Collapse MonTel Client trouble shooting
          TROUBLE SHOOT: What to check if the MonTel client won't start correctly
          Occasionally MonTel clients fail to connect to MSDE or SQL Server with Error 71
          Some MonTel clients cannot connect to the SQL Server or appear to hang on start up
          A normal user entering a blank client when AutoCompleteNewClientsAndContact = 1 would force MonTel to exit unexpectedly
          ForceUpdateLocalDBDailyOnStart left undefined would in some circumstance force a local update when none was required
          A few Client Computers with MonTel run slowly.
         Expand The Network Server type was changed and now MonTel appears to start and then exits immediately
          Call record display appears to be just gray lines
          Master Client Database reports version 0.0.0 or is otherwise corrupt
          Error 3265 or errors like it on SQL connected version of the client
          Various errors and problems connecting to the client database that occur on only one users computer (Local DB Corruption)
          Errors such as Error 91, 3265, 3078 and others on only one or a few of the computers running MonTel.
         Collapse Superseded Client trouble shooting topics
             MonTel Notify unexpectedly popping up incoming calls
             The Time/Time Zone is out by one hour either in computers or call records in the Eastern States after the 28th of August 2001.
            Expand MonTel Export trouble shoot
            Collapse MonTel Import trouble shooting
                Existing clients or matters disappear when importing.
      Expand MonTel Install/Setup trouble shooting
      Expand MonTel Server trouble shooting
      Expand Superseded trouble shooting topics
   Expand How to
   Expand General Topics
    Deleting Clients
    Call charging accuracy
Expand Change Log MonTel
Expand Release Notes MonTel
Expand Technical Notes
Expand MonTel support Notes by date
Expand MonTel Version 2.12 Reference
Expand What is Telephone Extension List (Ext32) ?
Expand TZUtil - Time Zone Utility documentation
Expand Glossary of Terms
 Index