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The MonTel 32 bit Client needs to have both the same local time, and the same Time zone settings at the Server, since the Server stores call record start and end times in GMT (or UTC). The Server pulls the Time Zone settings directly from the PABX.INI file - from the Time Zone Section, while the client first checks the PABX.INI file, and modifies the local computer if the settings are different.
On some large networks the system administrator may be controlling the time zone setting on each computer, or may not want the time so settings to be changed by MonTel.
There are several ways to overcome this:
To confirm the local time zone settings use TZUtil (Time Zone Utility) freely available from the Netwiz web site at http://www.netwiz.com.au/software.html
When checking the settings, note that:
Version 2.12.x format:
TimeZoneDisplay = "MonTel Adjusted Perth"
SetUserFeedbackLevel = 3
TZStandardName = "(AUS) Western Standard Time"
TZDaylightName = "(AUS) Western Daylight Time"
TZStandardGMTModifyMins = -480
TZDaylightStartDateTime = "Last Sun in Oct at 02:00:00"
TZDaylightEndDateTime = "Last Sun in Mar at 03:00:00""
TZDaylightSTDModifyMins = 0
Version 2.11.x format:
CapitalCity = "Perth"
TimeZoneName = "MonTel Adjusted"
SetUserFeedbackLevel = 3
TZStandardName = "(AUS) Western Standard Time"
TZDaylightName = "(AUS) Western Daylight Time"
TZStandardGMTModifyMins = -480
TZDaylightStartDateTime = "02:00:00 26/10/08"
TZDaylightEndDateTime = "03:00:00 30/03/08"
TZDaylightSTDModifyMins = 0